BC Parks Foundation's mission is to enhance world-class provincial parks by catalyzing support and resources so that they flourish forever.
They have initiated a community program called park prescription & collaborated with mental health practitioners to encourage people to spend time in nature.
There is a miscommunication between patients and medical practitioners regarding reporting their time spent in nature.
We were a team of five designers and two developers. As a Lead Product Designer, my responsibility was :
Conduct of stakeholder & user research workshop meetings
Collaborate with other designers to map qualitative findings from user interviews and affinity mapping.
Lead the design phase that involves creating user flows, IA, wireframes, and prototype
Client is looking for a mobile app that aims to bridge the gap for patients and practitioners to be able to prescribe, track, adhere to, and report on their time spent in nature.
Establish Park Prescription program in British Columbia. Eventually, expand the program across the country for more patients to successfully become healthier and more productive than taking pills.
Because of medical privacy, the client can allow us to conduct interviews with doctors not with current patients.
The timeline to conduct and identify insights to formulate potential MVP features is limited to two weeks.
We interviewed five doctors to understand how they can currently track patients' reports after prescribing them to go nature spaces and also to understand more about the patient's behavior.
" People are reluctant to search for green spaces nearby because they are busy with work "
"Doctors want to avoid having direct messaging with patients. But, they still like to see the progress of the users in terms of time spent and their mood in natural places"
"During follow-ups with patients, Doctors felt that patients are more ambiguous about their time spent in outdoor natural spaces activities"
"Spending 20-30 minutes, three days a week to regular three-day weekends in the natural spaces is helpful enough to lower stress with certain kinds of patients and improve their overall mental outlook"
We did affinity mapping with other teammates to understand - what kind of activities they perform outside, what motivates them to stick with new habit formation, how they measure their current habits,
Tracking mood: From our user interview we understand that capturing mood can be helpful for the medical practitioner to understand patients' behavior and advice more accurately.
Park suggestion: help users to discover nearby green spaces respective to their current location.
Track progress: allow patients to show their weekly or daily goals success to their practitioner
Notification & Reminders: Constant trigger plays a key factor to motivate Kevin towards his goals.
Flexibility to set a goal
The first wireframe was limiting more motivated users with daily goals.
Users would like to set weekly goals, instead of daily goals. 3/5 users find it hard to cope-up with daily goals.
Wider scope for finding green space
Some users were interested in exploring parks in a wider map space than the few which were shown in the smaller list.
Added radius adjustment so that users can widen the scope whenever they are ready to explore further.